Transformation …

is something you go through, not something you are put through.

Most corporate transformation projects fail to deliver their expected benefits. Many fail to transform the business or bring about sustained change.

They are like a neutron bomb in reverse. They impact everything except the people, who pretty much carry on as before, albeit in a somewhat changed environment.

Their language betrays them. Transformation projects are ‘rolled out’. The people are rolled over. Then they get up, dust themselves off, swear at their leadership and carry on as normal (perhaps that should be ”leadership’ and “normal”. You’ll have to do your own actions).

Hearts and minds. Hearts and minds. Without winning them over, nothing changes.


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